Making/Confirming
- “I’d like to make an appointment with Dr. Lee.”
- “Do you have anything on Tuesday morning?”
- “Could you confirm the time?”
- “Is it Eastern time?” (ET) / “Pacific time?” (PT)
Changing/Canceling
- “I need to reschedule my appointment.”
- “Could we move it to next Wednesday?”
- “I have a conflict. Can we do a bit earlier/later?”
- “I’d like to cancel, please.”
Model Dialogue (Doctor’s Office, Phone)
Receptionist:
Thank you for calling Green Clinic. How can I help you?
You:
Hi, I’d like to make an appointment with Dr. Lee.
Receptionist:
Sure. Are you available next Tuesday morning?
You:
Yes. What times do you have?
Receptionist:
We have 9:30 or 11:00.
You:
11:00 works. Could you confirm the address?
Receptionist:
We’re at 120 Main Street. Please arrive 10 minutes early.
You:
Thanks so much!
Audio coming when backend is ready.
Pronunciation Tips
“Schedule” /ˈskedʒ.uːl/ (US)
U.S. English: skeh-jool. (UK often: /ˈʃedjuːl/.)
Time Clarity
Say: “eleven a.m.” not “eleven in the morning” on forms/phones to avoid confusion.
Dates
U.S. order often: month/day/year (e.g., 7/12/2025). Say “July twelfth”.
Email (Reschedule)
Subject: Request to Reschedule Appointment
Hello, I need to reschedule my appointment on July 12 at 11:00 a.m. Could we move it to Wednesday morning next week? Thank you!
Text/Portal Message
Hi! Can we change my appointment to next Wed at 9:30 a.m.? If not, the following week works too. Thanks!
Micro-Practice
- Call a pretend office and ask for two possible times next Tuesday.
- Write a short message to confirm an address and arrival time.
- Practice saying three different dates and times clearly.