Symptoms & Appointments
- “I’ve had a fever and a cough for two days.”
- “I feel dizzy when I stand up quickly.”
- “Is there a same-day appointment?”
- “Is this covered by my insurance?”
Pharmacy & Insurance
- “I’m here to pick up a prescription for [Name].”
- “Can I get a refill?”
- “Generic is fine.” (cheaper version)
- “What’s my copay?”
Model Dialogue (Clinic & Pharmacy)
You:
Hi, I’d like to make a same-day appointment. I’ve had a fever and cough since Monday.
Receptionist:
We can see you at 3:15 p.m. Does that work?
You:
Yes, thank you. Is it covered by my insurance?
Receptionist:
There’s a $25 copay. Please bring your ID and insurance card.
— Later at the Pharmacy —
Hi, I’m picking up a prescription for Abel Kassa. Date of birth 02/15/1994.
Pharmacist:
We have amoxicillin ready. Would you like the generic?
You:
Yes, generic is fine. How often should I take it?
Pharmacist:
One pill, three times a day for seven days. Take with food. Any questions?
Audio coming when backend is ready.
Pronunciation Tips
“Prescription” /prɪˈskrɪpʃən/
Stress the second syllable: pre-SCRIP-tion.
“Pharmacy” /ˈfɑːrməsi/
American “r” in far-ma-see.
Dosage Rhythm
“Three times a day” → stress three and day for clarity.
Message: Appointment Request
Hello, I’d like a same-day appointment if possible. I’ve had a fever (101°F) and a cough since Monday. My insurance is BlueBird PPO. Thank you.
Refill Request
Hi, I’d like to request a refill for [Medication Name]. Pharmacy on file is FineRx on Main Street. Please let me know if you need anything else.
Micro-Practice
- Describe two symptoms and how long you’ve had them.
- Ask a pharmacist how to take your medication and if it has side effects.
- Call to request a refill; include your name, DOB, and pharmacy.